Frequently Asked Questions
Everything you need to know about your next elite gaming rig.
How long does it take to build and ship my gaming PC?
Each 'Beast' is hand-assembled and stress-tested for 48 hours. Typically, your system will ship within 7-10 business days of placing your order.
Do you offer a warranty on custom builds?
Yes, every Dan's Custom Built Gaming Beast comes with a comprehensive 2-year parts and labor warranty, plus lifetime technical support.
Can I request specific components not listed on the site?
Absolutely. We love unique builds. Contact our support team with your preferred specs, and we will provide a custom quote within 24 hours.
What is your return policy for custom systems?
We offer a 30-day satisfaction guarantee. If you are not satisfied, you can return your system for a refund, minus a 15% restocking fee to cover custom assembly labor.
How do you ensure the PC isn't damaged during shipping?
We use professional-grade expanding foam packaging inside the chassis to secure components, and double-walled heavy-duty boxes for the exterior.
Does my PC come with Windows installed and updated?
Yes, every system includes a fully licensed version of Windows 11 Pro, pre-installed with the latest drivers and zero bloatware.